Shipping and delivery policy
Processing time:
From 1 to 4 working days
Delivery time:
From 7 to 15 days
It may be extended to 30 days in times of stress
During the shipping period:
• No refund
• No replacement
• No refund required
Until the shipment arrives to the customer
In case of receiving a wrong or incomplete shipment:
* We study the application within 48 hours
•We do switching or debugging
* A help ticket must be raised
Or send us via the WhatsApp shown in the store
* ️ The site has the right to refuse the ticket if you violate the conditions
Have you not received your paid shipment
* Communication within 3 days (depending on the shipping company)
* In case of non-response: the shipment will be returned to the country of origin
* To recharge again: pay a new shipping fee
The shipment was delayed for more than ⏳ 18 days
You get a discount coupon for all products
Important notes:
* We do not tolerate delays in the vacation periods of shipping companies
We are not responsible for any mistake he makes .
The customer enters his information such as :
Mobile number, address, or any other data ..
Any resulting problem is entirely the responsibility of the customer .
. Please note that we ship products internationally
Some products are delivered separately, your entire order may be delivered to you once alone, and a piece may be delivered to you, and the rest of the pieces are in transit .. In all cases, your order will be received in full .
* Notice
Some products are charged customs duties by Saudi Customs upon import.
We (the store) are not responsible for these fees, they are collected directly by the shipping company or customs authorities. ?
We always strive to provide the best service to you